Customer satisfaction and loyalty at retail outlet of major oil and gas company in Southern Malaysia

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Bibliographic Details
Main Authors: Md. Salleh, Nor Zafir, Abdul Hamid, Abu Bakar, Chong, Shih Wei, Omain, Siti Zaleha
Format: Book Section
Published: Penerbit UTM 2008
Subjects:
Online Access:http://eprints.utm.my/id/eprint/19273/
https://scholar.google.com/citations?view_op=view_citation&hl=en&user=Q7VB3HcAAAAJ&citation_for_view=Q7VB3HcAAAAJ:YsMSGLbcyi4C
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