Quality Management System vs. Maqasid Shariah Islamic Quality Management System vs. Customer Satisfaction

Abstract One of the main objective for implementing ‘Quality Management System’ (QMS) is to improve customer satisfaction. It is considered as the main agenda that has to be achieved within quality proliferation. This is crucial in relation to the fact that business output is much more profitable...

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Bibliographic Details
Main Author: Khatijah Othman
Format: Article
Language:English
Published: 2018
Subjects:
Online Access:http://ddms.usim.edu.my:80/jspui/handle/123456789/15916
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