Quality Management System vs. Maqasid Shariah Islamic Quality Management System vs. Customer Satisfaction
Abstract One of the main objective for implementing ‘Quality Management System’ (QMS) is to improve customer satisfaction. It is considered as the main agenda that has to be achieved within quality proliferation. This is crucial in relation to the fact that business output is much more profitable...
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| Format: | Article |
| Language: | English |
| Published: |
2018
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| Online Access: | http://ddms.usim.edu.my:80/jspui/handle/123456789/15916 |
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