Adoption and Implementation of Balanced Scorecard in Malaysia
This paper reports the results of an empirical study into the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, cust...
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Main Authors: | Ong, Tze San, Teh, Boon Heng, Lau, Chee Kwong, Wong, Sharon Lee Shyan |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2010
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Online Access: | http://psasir.upm.edu.my/id/eprint/18480/1/ID%2018480.doc http://psasir.upm.edu.my/id/eprint/18480/ |
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