Adoption and Implementation of Balanced Scorecard in Malaysia

• Main Authors: Ong, Tze San, Teh, Boon Heng, Lau, Chee Kwong, Wong, Sharon Lee Shyan
• Format: Conference or Workshop Item
• Language: English
• Published: 2010
• Online Access: http://psasir.upm.edu.my/id/eprint/18480/1/ID%2018480.doc; http://psasir.upm.edu.my/id/eprint/18480/

This paper reports the results of an empirical study into the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, cust...