Adoption and Implementation of Balanced Scorecard in Malaysia
This paper reports the results of an empirical study into the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, cust...
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| Language: | English |
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2010
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| Online Access: | http://psasir.upm.edu.my/id/eprint/18480/1/ID%2018480.doc http://psasir.upm.edu.my/id/eprint/18480/ |
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my.upm.eprints.184802015-06-02T00:14:44Z http://psasir.upm.edu.my/id/eprint/18480/ Adoption and Implementation of Balanced Scorecard in Malaysia Ong, Tze San Teh, Boon Heng Lau, Chee Kwong Wong, Sharon Lee Shyan This paper reports the results of an empirical study into the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, customer value and financial performance. The findings indicate that organizations responded positively to BSC measures and believed the cause-and-effect relationship of BSC will lead to improved business efficiency and profitability 2010-06 Conference or Workshop Item NonPeerReviewed application/msword en http://psasir.upm.edu.my/id/eprint/18480/1/ID%2018480.doc Ong, Tze San and Teh, Boon Heng and Lau, Chee Kwong and Wong, Sharon Lee Shyan (2010) Adoption and Implementation of Balanced Scorecard in Malaysia. In: Managing and Competing in the New World Economic Order, 30 May-2 June 2010, Indonesia. . |
| institution |
Universiti Putra Malaysia |
| building |
UPM Library |
| collection |
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| continent |
Asia |
| country |
Malaysia |
| content_provider |
Universiti Putra Malaysia |
| content_source |
UPM Institutional Repository |
| url_provider |
http://psasir.upm.edu.my/ |
| language |
English |
| description |
This paper reports the results of an empirical study into the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, customer value and financial performance. The findings indicate that organizations responded positively to BSC measures and believed the cause-and-effect relationship of BSC will lead to improved business efficiency and profitability |
| format |
Conference or Workshop Item |
| author |
Ong, Tze San Teh, Boon Heng Lau, Chee Kwong Wong, Sharon Lee Shyan |
| spellingShingle |
Ong, Tze San Teh, Boon Heng Lau, Chee Kwong Wong, Sharon Lee Shyan Adoption and Implementation of Balanced Scorecard in Malaysia |
| author_facet |
Ong, Tze San Teh, Boon Heng Lau, Chee Kwong Wong, Sharon Lee Shyan |
| author_sort |
Ong, Tze San |
| title |
Adoption and Implementation of Balanced Scorecard in Malaysia |
| title_short |
Adoption and Implementation of Balanced Scorecard in Malaysia |
| title_full |
Adoption and Implementation of Balanced Scorecard in Malaysia |
| title_fullStr |
Adoption and Implementation of Balanced Scorecard in Malaysia |
| title_full_unstemmed |
Adoption and Implementation of Balanced Scorecard in Malaysia |
| title_sort |
adoption and implementation of balanced scorecard in malaysia |
| publishDate |
2010 |
| url |
http://psasir.upm.edu.my/id/eprint/18480/1/ID%2018480.doc http://psasir.upm.edu.my/id/eprint/18480/ |
| _version_ |
1643826815682215936 |
| score |
13.214268 |