Understanding customer perceptions of internet banking: the case of the UK
Purpose � Existing work on internet banking has provided substantial knowledge of the benefits and economic impacts of internet banking from the bank�s perspective. However, internet banking provides advantages for customers as well as the banking industry. The purpose of this paper is to investigat...
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Main Authors: | Shanmugam M., Wang Y.-Y., Bugshan H., Hajli N. |
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其他作者: | 36195134500 |
格式: | Article |
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Emerald Group Holdings Ltd.
2023
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