The Effect of Security and Privacy Perceptions on Customers’ Trust to Accept Internet Banking Services: An Extension of TAM

• Main Authors: Al-Sharafi, Mohammed A., Ruzaini, Abdullah Arshah, Abu-Shanab, Emad, Elayah, Nabil
• Format: Article
• Language: English; English
• Published: Medwell Journals 2016
• Subjects: QA75 Electronic computers. Computer science
• Online Access: http://umpir.ump.edu.my/id/eprint/11976/1/Alsharafi%20-%20COMSCET2016.pdf; http://umpir.ump.edu.my/id/eprint/11976/7/fskkp-2016-sharafi-Effect%20of%20Security%20and%20Privacy%20Perceptions%20on%20Customers1.pdf; http://umpir.ump.edu.my/id/eprint/11976/; http://www.medwelljournals.com/abstract/?doi=jeasci.2016.545.552

This study attempts to answer the main research question: ‘Do security and privacy perceptions affect customers' trust to accept and use Internet banking technology to perform their banking transactions?’ This study examined the factors that affected Jordanian customers’ trust to accept Interne...