The effects of service quality determinants on social networking site-based commerce: the Malaysian customers’ perspective

Although the information systems success model has been used widely in measuring the success of e-commerce, limited studies have been conducted focusing on identifying service quality (SQ) determinants that lead to the e-commerce success particularly s-commerce. This study examines the effect of SQ...

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书目详细资料
Main Authors:	Suaini Sura, Jongchang Ahn
格式:	Article
语言:	English English
出版:	2017
主题:	HF Commerce
在线阅读:	https://eprints.ums.edu.my/id/eprint/25845/1/The%20effects%20of%20service%20quality%20determinants%20on%20social%20networking%20site-based%20commerce.pdf https://eprints.ums.edu.my/id/eprint/25845/2/The%20effects%20of%20service%20quality%20determinants%20on%20social%20networking%20site-based%20commerce1.pdf https://eprints.ums.edu.my/id/eprint/25845/ http://dx.doi.org/10.1080/14783363.2017.1372686
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