Evaluating user satisfaction on synchronous e-learning in information technology training / Ahmad Nubli Mohd Norzaini

• Main Author: Mohd Norzaini, Ahmad Nubli
• Format: Thesis
• Language: English
• Published: 2015
• Subjects: Consumer satisfaction; Information technology. Information systems
• Online Access: https://ir.uitm.edu.my/id/eprint/64497/1/64497.pdf; https://ir.uitm.edu.my/id/eprint/64497/

Technical Academy, a training department under Telekom Malaysia Berhad (TM) has given a mandate by TM management in providing training to TM employees. Technical Academy has introduced one new learning method called synchronous elearning. Synchronous e-learning method is still new and at the trial s...