Factors affecting customer retention on internet banking in Jerteh, Terengganu / Siti Aisyah Che Anam @ Ab Rahman

• Main Author: Che Anam @ Ab Rahman, Siti Aisyah
• Format: Monograph
• Language: English
• Published: Bachelor Of Business Administration (Hons) Marketing 2015
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction; Banking; Computer networks. Electronic information resources . Including the Internet
• Online Access: http://ir.uitm.edu.my/id/eprint/37373/1/37373.pdf; http://ir.uitm.edu.my/id/eprint/37373/

This study is regarding the factors affecting customer retention on internet banking in Jerteh, Terengganu. It was conducted to determine the factors affecting customer retention on internet banking in Jerteh, Terengganu, to determine the descriptive analysis of customer retention on internet bankin...