Examining the role of information technology capability on bank operational process performance
Considering the importance of the IT capability in organization’s business process reengineering, the study aims at taking a comprehensive look of the influence of IT capability in firm’s reengineered operational processes. Technology can be regarded as a strategic weapon for a firm’s competitivene...
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Main Authors: | Ringim, Kabiru Jinjiri, Razalli, Mohd Rizal, Hasnan, Norlena |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2010
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Subjects: | |
Online Access: | http://repo.uum.edu.my/4207/1/KaB.pdf http://repo.uum.edu.my/4207/ http://cob.uum.edu.my/ictom |
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