Examining the role of information technology capability on bank operational process performance

Considering the importance of the IT capability in organization’s business process reengineering, the study aims at taking a comprehensive look of the influence of IT capability in firm’s reengineered operational processes. Technology can be regarded as a strategic weapon for a firm’s competitivene...

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Bibliographic Details
Main Authors: Ringim, Kabiru Jinjiri, Razalli, Mohd Rizal, Hasnan, Norlena
Format: Conference or Workshop Item
Language:English
Published: 2010
Subjects:
Online Access:http://repo.uum.edu.my/4207/1/KaB.pdf
http://repo.uum.edu.my/4207/
http://cob.uum.edu.my/ictom
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