Influence of brand experience and personality on loyalty dimensions: evidence from successful Malaysian SME brands
Brand loyalty is vital for any business, be it large enterprises or Small and medium enterprises (SME), to sustain in the competitive food-service industry. Branding researchers had claimed that both attitudinal and behavioral loyalty has their own unique influences on business performance. There ha...
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Main Authors: | Ong, Chuan Huat, Md. Salleh, Salniza, Yusoff, Rushami Zien |
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Format: | Article |
Language: | English |
Published: |
Asian Society of Business and Commerce Research
2015
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Subjects: | |
Online Access: | http://repo.uum.edu.my/17419/1/SSRN-id2669338.pdf http://repo.uum.edu.my/17419/ http://www.ijbcnet.com/4-7/IJBC-15-4701.pdf |
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