Customer satisfaction of online shopping among employees of CMA CGM group Malaysia
The purpose of this study is to investigate the relationship of perceived ease of use, service quality, website design and online security towards customer satisfaction of online shopping among employees of CMA CGM group Malaysia. 234 sets of questionnaires were distributed using systematic random s...
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Main Author: | Lee, Gin Gank |
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Format: | Thesis |
Language: | English English English |
Published: |
2018
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Subjects: | |
Online Access: | https://etd.uum.edu.my/8475/1/s819224_01.pdf https://etd.uum.edu.my/8475/2/s819224_02.pdf https://etd.uum.edu.my/8475/3/s819224%20references.docx https://etd.uum.edu.my/8475/ |
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