Customer satisfaction of online shopping among employees of CMA CGM group Malaysia

The purpose of this study is to investigate the relationship of perceived ease of use, service quality, website design and online security towards customer satisfaction of online shopping among employees of CMA CGM group Malaysia. 234 sets of questionnaires were distributed using systematic random s...

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Bibliographic Details
Main Author: Lee, Gin Gank
Format: Thesis
Language:English
English
English
Published: 2018
Subjects:
Online Access:https://etd.uum.edu.my/8475/1/s819224_01.pdf
https://etd.uum.edu.my/8475/2/s819224_02.pdf
https://etd.uum.edu.my/8475/3/s819224%20references.docx
https://etd.uum.edu.my/8475/
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