A conceptual kano and quality function deployment (Qfd) framework for healthcare service
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Main Authors: | Norshahrizan, Nordin, Razli, Che Razak |
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Other Authors: | norshahrizan@unimap.edu.my |
Format: | Article |
Language: | English |
Published: |
School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP)
2015
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Subjects: | |
Online Access: | http://dspace.unimap.edu.my:80/xmlui/handle/123456789/38597 |
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