Perceived service quality, customer satisfaction and behavioural intentions towards hospitals in Sabah
Health system in Malaysia including hospitals, clinic and community health agencies can be very different from other work environments. Healthcare systems are complex and there are many things we need to know about types of hospital systems, patient care, insurance, healthcare providers and legal is...
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| Main Authors: | , |
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| Format: | Proceedings |
| Language: | English English |
| Published: |
Zes Rokman Resources
2021
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| Subjects: | |
| Online Access: | https://eprints.ums.edu.my/id/eprint/32293/1/Perceived%20service%20quality%2C%20customer%20satisfaction%20and%20behavioural%20intentions%20towards%20hospitals%20in%20Sabah.ABSTRACT.pdf https://eprints.ums.edu.my/id/eprint/32293/2/PERCEIVED%20SERVICE%20QUALITY%2C%20CUSTOMER%20SATISFACTION%20AND%20BEHAVIOURAL%20INTENTIONS%20TOWARDS%20HOSPITALS%20IN%20SABAH.pdf https://eprints.ums.edu.my/id/eprint/32293/ http://familyrepository.lppkn.gov.my/948/1/Prosiding%20Persidangan%20Kependudukan%20Kebangsaan%202021.pdf |
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