Destination service quality, tourist satisfaction and revisit intention: the moderating role of income and occupation of tourist / Kamaleswar Boro
The purpose of this study is to understand tourist revisit intention by knowing their level of satisfaction in terms of different SERVQUAL dimensions. Recent studies on tourism have explored several service quality dimensions to know customer satisfaction and revisit intention. However, there has be...
Saved in:
Main Author: | Boro, Kamaleswar |
---|---|
Format: | Article |
Language: | English |
Published: |
Faculty of Hotel & Tourism Management, Universiti Teknologi MARA
2022
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/72335/1/72335.pdf https://ir.uitm.edu.my/id/eprint/72335/ https://www.jthca.org/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Investigating factors affecting medical tourists’ behavioural intention of destination for shariah-compliance medical care: the mediating effects of attitude and perceived behavioural control / Amirah Ahmad Suki
by: Ahmad Suki, Amirah
Published: (2019) -
The influence of the components of yoga destination development toward tourist satisfaction and revisit intention/ Phattarawadee Rungsimanop and Ann Suwaree Ashton
by: Rungsimanop, Phattarawadee, et al.
Published: (2021) -
Tourists’ perception on memorable tourism experience towards their revisit intentions to Islamic tourism destination in Shah Alam, Selangor / Mazlina Mahdzar.
by: Mahdzar, Mazlina
Published: (2019) -
Beyond memory lane: investigating the influences of memorable tourism experiences, overall satisfaction, and perceived travel risk on revisit intentions in Langkawi island / Nurzehan Abu Bakar
by: Abu Bakar, Nurzehan
Published: (2023) -
An investigation into the sight seeing tourists : determining of destination prefer / Syra L. Vincent
by: Vincent, Syra L.
Published: (2010)