Destination service quality, tourist satisfaction and revisit intention: the moderating role of income and occupation of tourist / Kamaleswar Boro
The purpose of this study is to understand tourist revisit intention by knowing their level of satisfaction in terms of different SERVQUAL dimensions. Recent studies on tourism have explored several service quality dimensions to know customer satisfaction and revisit intention. However, there has be...
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| Format: | Article |
| Language: | English |
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Faculty of Hotel & Tourism Management, Universiti Teknologi MARA
2022
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| Online Access: | https://ir.uitm.edu.my/id/eprint/72335/1/72335.pdf https://ir.uitm.edu.my/id/eprint/72335/ https://www.jthca.org/ |
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