Customer loyalty towards Terengganu Equestrian Resort / Mohd Azraf Zakaria

Customer loyalty is one factor the successful of the organization to achieve competitive advantages in the business. There are five types of factors that contributed customer loyalty which are facilities, location, services offering, physical environment and employees. High motivation among employee...

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Bibliographic Details
Main Author: Zakaria, Mohd Azraf
Format: Student Project
Language:English
Published: Faculty of Business and Management 2011
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/25373/1/PPb_MOHD%20AZRAF%20%20ZAKARIA%20BM%20M%2011_5.pdf
http://ir.uitm.edu.my/id/eprint/25373/
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