A study on students perception towards cluster B's cafetaria quality service in UiTM Sabah / Abrajir Abd Halim

• Main Author: Abd Halim, Abrajir
• Format: Student Project
• Language: English
• Published: 2006
• Subjects: Customer services. Customer relations; Hospitality industry. Hotels, clubs, restaurants, etc. Food service
• Online Access: https://ir.uitm.edu.my/id/eprint/102592/1/102592.pdf; https://ir.uitm.edu.my/id/eprint/102592/

This study attempts to measure students' satisfaction towards Cluster B's cafeteria service quality. All four dimensions of service quality being tangibles, reliability, customer relations and food. The questionnaire survey will be conducted on a one-week period after dinnertime at Cluster...