An Examination On E-Banking Service Quality And Its Significance On E-Satisfaction And E-Loyalty: An Asian Study
This research aims to explore the importance of e-service quality dimensions in an e-banking atmosphere by providing a review of how e-service quality perceptions have evolved through the continuing stream of change in banking technology. This paper also helps to ascertain the complex relationship b...
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主要な著者: | Prithviraj Malnaad,, Abdul Rahman S Senathirajah,, Gan Connie,, Zahir Osman,, Rasheedul Haque, |
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フォーマット: | 論文 |
出版事項: |
ASR Research India
2022
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主題: | |
オンライン・アクセス: | http://library.oum.edu.my/repository/1464/1/library-document-1464.pdf https://journalppw.com/index.php/jpsp/index http://library.oum.edu.my/repository/1464/ |
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