The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry

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Bibliographic Details
Main Authors: Chow, Hong Wai, Tan, Hui Lu, Thiam, Bee Ngoh, Wong, Poi Jin
Format: Final Year Project / Dissertation / Thesis
Published: 2012
Subjects:
Online Access:http://eprints.utar.edu.my/719/1/report.pdf
http://eprints.utar.edu.my/719/
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