The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry
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Main Authors: | Chow, Hong Wai, Tan, Hui Lu, Thiam, Bee Ngoh, Wong, Poi Jin |
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Format: | Final Year Project / Dissertation / Thesis |
Published: |
2012
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Subjects: | |
Online Access: | http://eprints.utar.edu.my/719/1/report.pdf http://eprints.utar.edu.my/719/ |
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