Developing an integrated model of TQM and HRM on KM activities
Purpose – The purpose of this paper is to develop an integrated model of total quality management (TQM) and human resource management (HRM) to elucidate the influence of TQM and HRM practices on knowledge management (KM) activities. Design/methodology/approach – The theory of KM serves as a start...
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Main Authors: | Ooi, Keng Boon, Teh, Pei Lee |
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Format: | Article |
Language: | English |
Published: |
Emerald Group Publishing Limited
2009
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Online Access: | http://eprints.intimal.edu.my/201/1/2.pdf http://eprints.intimal.edu.my/201/ |
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