HRM and TQM : association with job involvement
Purpose - The purpose of this paper is to examine the perceptions of individual employees on the influence of eight elements of HRM/TQM (i.e. leadership, training and development, employee participation, reward and recognition, customer focus, empowerment, teamwork, and communication) on employees...
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Main Authors: | , , , |
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Format: | Article |
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Emerald Group Publishing Limited
2007
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Online Access: | http://eprints.utm.my/id/eprint/8698/ http://www.emeraldinsight.com/doi/full/10.1108/00483480710822445 |
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