A business process reengineering case study at AZAM Travel
The first computer-based reservation systems were operated by airlines.However, in the 1970s, some airlines began to provide access to selected travel agents.A growing demand for tourism brought new requirements for technology, and this trend continues today (Dabas and Manaktola 2007). The tourist...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
Academy for Global Business Advancement (AGBA)
2015
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/19438/1/AGBA12%202015%20589-595.pdf http://repo.uum.edu.my/19438/ http://www.agba.us/pdf/2015-AGBA-Malaysia-Conference-Proceedings.pdf |
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