Business process reengineering: Critical success factors in higher education
Purpose– The purpose of this paper is to examine the critical success factors of business process reengineering (BPR) in higher education (HE).Design/methodolog/approach – Empirical case studies collected from three private higher education institutions in Malaysia, which have embarked on BPR succes...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Group Publishing Limited
2007
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/12469/1/CSF-BPR.pdf http://repo.uum.edu.my/12469/ http://dx.doi.org/10.1108/14637150710752344 |
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