The influence of service factors towards the satisfaction of express bus passengers in Kuala Lumpur
Majlis Amanah Rakyat ‘MARA’ (The Council of Trust for Indigenous People), being one of the main government agencies, in early formation has played major roles in increasing the socio-economic status of Bumiputra’s. Several programs has been planned and provided which one of it are MARA Bus Transport...
Saved in:
Main Author: | Fairul Rafiq, Zainuddin |
---|---|
Format: | Thesis |
Language: | English English |
Published: |
2015
|
Subjects: | |
Online Access: | http://etd.uum.edu.my/5111/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Relationship of brand image, in-flight service quality and passengers' satisfaction on repurchase intention
by: Yen Yen, Yow
Published: (2019) -
The influence of service quality and price fairness on customer satisfaction toward Poslaju courier service
by: Halimi, Mimi Juliyana
Published: (2019) -
The impact of perceived website quality on customer satisfaction in Kuala Lumpur, Malaysia
by: Tiong, Li Li
Published: (2019) -
The Influence of Leadership Style on Job Performance at the International Islamic College Kuala Lumpur
by: Gafor, Mohd Nor
Published: (2011) -
The influence of service marketing mix and umrah service quality on customer satisfaction and customer loyalty towards umrah travel agents in Malaysia
by: Othman, Bestoon Abdulmaged, et al.
Published: (2021)