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Customer knowledge management in software development: a descriptive field survey

Customer Knowledge (CK) plays an important role in the production of high quality and innovative software products. However, there has been little comprehensive academic research on the ‘enablers’ of customer-specific knowledge. Therefore, study aims to analyze Customer Knowledge Management (CKM) ‘e...

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Bibliographic Details
Main Authors: Khosravi, A., Hussin, A. R. C., Minaei-Bidgoli, B.
Format: Article
Language:English
Published: Asian Research Publishing Network 2017
Subjects:
QA75 Electronic computers. Computer science
Online Access:http://eprints.utm.my/id/eprint/76657/1/AbRazakChe2017_CustomerKnowledgeManagementinSoftware.pdf
http://eprints.utm.my/id/eprint/76657/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85011650020&partnerID=40&md5=8139c6ee1bc0b980be2a231c1124405e
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http://eprints.utm.my/id/eprint/76657/1/AbRazakChe2017_CustomerKnowledgeManagementinSoftware.pdf
http://eprints.utm.my/id/eprint/76657/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-85011650020&partnerID=40&md5=8139c6ee1bc0b980be2a231c1124405e

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