Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents
Tingkahlaku berorientasikan · pelanggan yang merujuk kepada sejauhmana jurujual mengamalkan konsep pemasaran dengan menolong pelanggan membuat keputusan pembelian yang memenuhi keperluan dan kep~n mereka telah dianggap sebagai ciri penting untuk menjadi jurujual yang berjaya. Customer-orienta...
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| Format: | Thesis |
| Language: | English |
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2005
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| Online Access: | http://eprints.usm.my/29811/1/Nor_Azila_Mohd_Noor.pdf http://eprints.usm.my/29811/ |
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my.usm.eprints.29811 http://eprints.usm.my/29811/ Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents Mohd Noor, Nor Azila H Social Sciences (General) Tingkahlaku berorientasikan · pelanggan yang merujuk kepada sejauhmana jurujual mengamalkan konsep pemasaran dengan menolong pelanggan membuat keputusan pembelian yang memenuhi keperluan dan kep~n mereka telah dianggap sebagai ciri penting untuk menjadi jurujual yang berjaya. Customer-orientation behaviour, which refers to the degree to which salespeople practice the marketing concept by trying to help their customers make purchase decisions that will satisfy customers' needs and satisfaction has been acknowledged as an important characteristics of high performers. 2005 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/29811/1/Nor_Azila_Mohd_Noor.pdf Mohd Noor, Nor Azila (2005) Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents. Masters thesis, Universiti Sains Malaysia. |
| institution |
Universiti Sains Malaysia |
| building |
Hamzah Sendut Library |
| collection |
Institutional Repository |
| continent |
Asia |
| country |
Malaysia |
| content_provider |
Universiti Sains Malaysia |
| content_source |
USM Institutional Repository |
| url_provider |
http://eprints.usm.my/ |
| language |
English |
| topic |
H Social Sciences (General) |
| spellingShingle |
H Social Sciences (General) Mohd Noor, Nor Azila Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents |
| description |
Tingkahlaku berorientasikan · pelanggan yang merujuk kepada
sejauhmana jurujual mengamalkan konsep pemasaran dengan menolong
pelanggan membuat keputusan pembelian yang memenuhi keperluan dan
kep~n mereka telah dianggap sebagai ciri penting untuk menjadi jurujual
yang berjaya.
Customer-orientation behaviour, which refers to the degree to which
salespeople practice the marketing concept by trying to help their customers
make purchase decisions that will satisfy customers' needs and satisfaction
has been acknowledged as an important characteristics of high performers. |
| format |
Thesis |
| author |
Mohd Noor, Nor Azila |
| author_facet |
Mohd Noor, Nor Azila |
| author_sort |
Mohd Noor, Nor Azila |
| title |
Customer-Orientation Behaviour:
Antecedents And Its Impact On Sales
Performance Of Life Insurance Agents
|
| title_short |
Customer-Orientation Behaviour:
Antecedents And Its Impact On Sales
Performance Of Life Insurance Agents
|
| title_full |
Customer-Orientation Behaviour:
Antecedents And Its Impact On Sales
Performance Of Life Insurance Agents
|
| title_fullStr |
Customer-Orientation Behaviour:
Antecedents And Its Impact On Sales
Performance Of Life Insurance Agents
|
| title_full_unstemmed |
Customer-Orientation Behaviour:
Antecedents And Its Impact On Sales
Performance Of Life Insurance Agents
|
| title_sort |
customer-orientation behaviour:
antecedents and its impact on sales
performance of life insurance agents |
| publishDate |
2005 |
| url |
http://eprints.usm.my/29811/1/Nor_Azila_Mohd_Noor.pdf http://eprints.usm.my/29811/ |
| _version_ |
1643706998755164160 |
| score |
13.160551 |