The importance of critical soft factors for quality improvement and organizational performance

The aim of this paper is, firstly, to examine the relationships between the soft factors, quality improvement and organisational performance and secondly, advanced the study by examining quality improvement as an organisational development practice in mediating the relationship between soft factors...

Full description

Saved in:
Bibliographic Details
Main Authors: Abdullah, Muhammad Madi, Uli, Jegak, Juan, Jose Tari
Format: Article
Language:English
English
Published: 2009
Online Access:http://psasir.upm.edu.my/id/eprint/7470/1/The%20importance%20of%20critical%20soft%20factors%20for%20quality%20improvement%20and%20organizational%20performance.pdf
http://psasir.upm.edu.my/id/eprint/7470/
http://inderscience.metapress.com/index/t97v17764176w310.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!