Service quality of Maldivian hospitality industry: Chinese tourists' perception
The purpose of this paper is to develop a scale on service quality of the Maldivian hospitality industry from the Chinese tourists’ perspective. Attributes from previous research were explored and tested to produce a new measurement scale. This combination of existing and new variables provided the...
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Main Authors: | Ramachandran, Sridar, Maumoon, Fathimath Ifthan, Kunasekaran, Puvaneswaran, Shuib, Ahmad, Mat Som, Ahmad Puad, Prabhakaran, Sudesh |
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Format: | Article |
Language: | English |
Published: |
IDOSI Publications
2017
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Online Access: | http://psasir.upm.edu.my/id/eprint/13879/1/Service%20quality%20of%20Maldivian%20hospitality%20industry%20Chinese%20tourists%27%20perception.pdf http://psasir.upm.edu.my/id/eprint/13879/ https://www.idosi.org/wasj/wasj35(SEIHT)2017.htm |
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