Selecting Total Quality Management (TQM) Best Practices in the Hotel Industry Environment : A Hybrid Model based on DEMATEL and ANP
Recently, developing strategies for sustainable development (SD) in the hotel industry has been seen globally as a crucial issue. Numerous management systems can assist the hotel industry in creating sustainable performance, such as Total Quality Management (TQM) which is well-reputed in the indus...
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Main Authors: | Sin, Kit Yeng, Lo, May Chiun, Abang Azlan, Mohamad, Abdullah, Al Mamun, Choon, Ling Sim |
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Format: | Article |
Language: | English |
Published: |
Kharazmi University
2023
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Subjects: | |
Online Access: | http://ir.unimas.my/id/eprint/43053/2/Selecting.pdf http://ir.unimas.my/id/eprint/43053/ http://www.ijsom.com/article_2908.html |
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