Selecting Total Quality Management (TQM) Best Practices in the Hotel Industry Environment : A Hybrid Model based on DEMATEL and ANP

Recently, developing strategies for sustainable development (SD) in the hotel industry has been seen globally as a crucial issue. Numerous management systems can assist the hotel industry in creating sustainable performance, such as Total Quality Management (TQM) which is well-reputed in the indus...

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Bibliographic Details
Main Authors: Sin, Kit Yeng, Lo, May Chiun, Abang Azlan, Mohamad, Abdullah, Al Mamun, Choon, Ling Sim
Format: Article
Language:English
Published: Kharazmi University 2023
Subjects:
Online Access:http://ir.unimas.my/id/eprint/43053/2/Selecting.pdf
http://ir.unimas.my/id/eprint/43053/
http://www.ijsom.com/article_2908.html
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