Emotional Labor, employee outcomes, support, and job autonomy: an empirical investigation of the hospitality industry in Sabah and the federal territory of Labuan
The tourism industry in Sabah has been identified as one key sector to be promoted under the Sabah Development Corridor (SOC) Blue Print (2008-202S). The main objective of this plan is to promote the state as premier tourist destination. Given that, research should focus on the hospitality industry...
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| Main Authors: | , , , |
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| Format: | Research Report |
| Language: | English English |
| Published: |
Universiti Malaysia Sabah
2009
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| Subjects: | |
| Online Access: | https://eprints.ums.edu.my/id/eprint/23373/1/Emotional%20labor%2C%20employee%20outcomes%2C%20support%2C%20and%20job%20autonomy.pdf https://eprints.ums.edu.my/id/eprint/23373/8/Emotional%20labor%2C%20employee%20outcomes%2C%20support%2C%20and%20job%20autonomy.pdf https://eprints.ums.edu.my/id/eprint/23373/ |
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