Emotional Labor, employee outcomes, support, and job autonomy: an empirical investigation of the hospitality industry in Sabah and the federal territory of Labuan

The tourism industry in Sabah has been identified as one key sector to be promoted under the Sabah Development Corridor (SOC) Blue Print (2008-202S). The main objective of this plan is to promote the state as premier tourist destination. Given that, research should focus on the hospitality industry...

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Bibliographic Details
Main Authors: Ang, Magdalene Chooi Hwa, Rostinah Supinah, Minah Japang, Caroline Rosie Jeffrey Nasah
Format: Research Report
Language:English
English
Published: Universiti Malaysia Sabah 2009
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/23373/1/Emotional%20labor%2C%20employee%20outcomes%2C%20support%2C%20and%20job%20autonomy.pdf
https://eprints.ums.edu.my/id/eprint/23373/8/Emotional%20labor%2C%20employee%20outcomes%2C%20support%2C%20and%20job%20autonomy.pdf
https://eprints.ums.edu.my/id/eprint/23373/
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