Logistics-related knowledge process capabilities in Malaysian courier service industries
The rapid penetration of the Internet and smart-phones are accelerating the development of Malaysia’s courier and e-business industries. The year 2011 witnessed a creative climax of both industries, where courier services offered consumers the option of paying cash on delivery (COD) for the first ti...
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Main Authors: | Mohamad, Fazeeda, Cheng, Jack Kie, Ishak, Ismail |
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Format: | Research Report |
Language: | English |
Published: |
2020
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Subjects: | |
Online Access: | http://umpir.ump.edu.my/id/eprint/36301/1/Logistics-related%20knowledge%20process%20capabilities%20in%20Malaysian%20courier%20service%20industries.wm.pdf http://umpir.ump.edu.my/id/eprint/36301/ |
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