ITIL (Information Technology Infrastructure Library) implementation and success factors in MSC status organizations : an exploratory study / Kashif Ibadullah Khan

• Main Author: Khan, Kashif Ibadullah
• Format: Thesis
• Published: 2010
• Subjects: HF Commerce
• Online Access: http://studentsrepo.um.edu.my/1813/1/INTRO.pdf; http://studentsrepo.um.edu.my/1813/2/ABSTRACT.pdf; http://studentsrepo.um.edu.my/1813/3/TABLE_OF_CONTENT.pdf; http://studentsrepo.um.edu.my/1813/4/CHP_1.pdf; http://studentsrepo.um.edu.my/1813/5/CHP_2.pdf; http://studentsrepo.um.edu.my/1813/6/CHP_3.pdf; http://studentsrepo.um.edu.my/1813/7/CHP_4.pdf; http://studentsrepo.um.edu.my/1813/8/CHP_5.pdf; http://studentsrepo.um.edu.my/1813/9/BIBLIO.pdf; http://studentsrepo.um.edu.my/1813/10/APPENDIX.pdf; http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="ITIL (Information Technology Infrastructure Library) implementation and success factors in MSC status organizations : an exploratory study"{245}; http://studentsrepo.um.edu.my/1813/