Linking ITIL with outsource services case study : Center of Information Communication Technology in UTM
The arrival of the Internet and the rush to e-commerce has seen many companies look to outside vendors to supply necessary skills and competencies, as these are often not available in-house. Many large organizations are increasingly outsourcing their IT functions. Factors like lower costs, improved...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2009
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/11507/6/RokhsarehMobarhanMFSKSM2009.pdf http://eprints.utm.my/id/eprint/11507/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|