Retail employees’ performance expectations and perceptions: gaps between employees’ and supervisors’ evaluations

This study examines the extent to which perceptual gaps exist between retail employees’ self-reported performance quality and productivity expectations and their perceptions. It also compares employees’ expectations and their immediate supervisors’ perceptions of employee performance. We adopted the...

詳細記述

保存先:
書誌詳細
主要な著者: Tay, A., Dar, O.L.
フォーマット: Conference or Workshop Item
言語:English
出版事項: 2011
主題:
オンライン・アクセス:http://eprints.um.edu.my/12815/1/34-AngelineTay.pdf
http://eprints.um.edu.my/12815/
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