Customer satisfaction and loyalty towards foodservice outlet / Abd Rajak Muta
In today’s competitive business environment, creating customer satisfaction is important to the success of a business organization. Many belief customer satisfactions can lead to loyalty; increased customer loyalty can lead to increase in profitability. However satisfaction is a very subjective issu...
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主要作者: | |
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格式: | Student Project |
語言: | English |
出版: |
2008
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在線閱讀: | https://ir.uitm.edu.my/id/eprint/90643/1/90643.pdf https://ir.uitm.edu.my/id/eprint/90643/ |
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