The effect of corporate image, customer perceived value, relationship quality and switching intention among Islamic banking customers in Malaysia / Nor Hashima Hashim, Sharifah Latifah Syed A. Kadir
Considerable attention is now given to the concept of relationships between service providers and their customers due to the rapid changing marketing environment and in particular the retail banking sector. The switching behavior phenomena are worth investigating because by assessing switching int...
Saved in:
Main Authors: | Hashim, Nor Hashima, Syed A. Kadir, Sharifah Latifah |
---|---|
Format: | Article |
Language: | English |
Published: |
UPENA and Institute of Business Excellence
2010
|
Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/878/1/AJ_NOR%20HASHIMA%20HASHIM%20BMQR%2010%201.pdf http://ir.uitm.edu.my/id/eprint/878/ http://www.bmqruitm.com/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Corporate image, service quality, customer perceived value, relationship quality and its effect on switching intention among Islamic banking customers in Malaysia / Nor Hashima binti Hashim.
by: Nor Hashima, Hashim
Published: (2011) -
Lifestyle, entertainment and retail atmospherics of customer’s preference towards a shopping mall / Nor Hashima Hashim ... [et al.]
by: Hashim, Nor Hashima, et al.
Published: (2022) -
Siscom virtual shop / Hashima Hamid
by: Hashima, Hamid
Published: (2001) -
The moderating effect of brand trust on the relationship between customer brand engagement and brand loyalty: a conceptual review / Nurul Aqmar Zaidun, Mazzini Muda and Nor Hashima Hashim
by: Zaidun, Nurul Aqmar, et al.
Published: (2020) -
Customer Loyalty And Cineplex Patronage: The Influence Of Corporate Image, Perceived Quality, Perceived Value And Customer Satisfaction
by: Nordin, Norlisham
Published: (2008)