A customer care at songket sutera asli company / Siti Khadijah Abd wahab
Customer Care is become more important today. Customers want complete care throughout the consumption life cycle, from discovery all the way through support after sale or contract. This study has three objectives that are to be achieved which to find out customer service functions and tools that are...
Saved in:
Main Author: | Abd wahab, Siti Khadijah |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2003
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/64069/1/64069.PDF https://ir.uitm.edu.my/id/eprint/64069/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Service quality and customer satisfaction: experience of customers in postal service / Siti Rapidah Omar Ali and Siti Naemah Abd Hakim Amir
by: Omar Ali, Siti Rapidah, et al.
Published: (2020) -
A study on commitment of local companies in Kota Kinabalu towards loyalty program in enhancing relationship with their customers / Hadizah Ardiansa
by: Ardiansa, Hadizah
Published: (2014) -
Customer Satisfaction towards Public Service Delivery at Hospital Sultan Abdul Halim, Sungai Petani, Kedah / Norasheda Abdul Wahab and Nur Fazidah Mohd Razi
by: Abdul Wahab, Norasheda, et al.
Published: (2010) -
The relationship between service quality, customer satisfaction and customer loyalty towards KTMB (Commuter) / Norshafina Abdullah
by: Abdullah, Norshafina
Published: (2007) -
Factors affecting customer’s loyalty: from the perspective of online customer in Jemari Seni Sdn Bhd. / Fatin Farhanah Tengah
by: Tengah, Fatin Farhanah
Published: (2019)