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The relationship between employee individual, job and organizational characteristics with job satisfaction, organizational commitment and propensity to leave in the hotel industry in Tehran, Iran / Leila Radmand

Operational employees play a pivotal role in delivering superior service quality to customers or converting aggrieved customers into satisfied and loyal ones. However, high workforce turnover rate, especially on operational level employees has been one of the most pressing issues of the global hotel...

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书目详细资料
主要作者:	Radmand, Leila
格式:	Thesis
语言:	English
出版:	2011
主题:	Malaysia
在线阅读:	https://ir.uitm.edu.my/id/eprint/17573/8/17573.pdf https://ir.uitm.edu.my/id/eprint/17573/
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