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The relationship between employee individual, job and organizational characteristics with job satisfaction, organizational commitment and propensity to leave in the hotel industry in Tehran, Iran / Leila Radmand

Operational employees play a pivotal role in delivering superior service quality to customers or converting aggrieved customers into satisfied and loyal ones. However, high workforce turnover rate, especially on operational level employees has been one of the most pressing issues of the global hotel...

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書誌詳細
第一著者:	Radmand, Leila
フォーマット:	学位論文
言語:	English
出版事項:	2011
主題:	Malaysia
オンライン･アクセス:	https://ir.uitm.edu.my/id/eprint/17573/8/17573.pdf https://ir.uitm.edu.my/id/eprint/17573/
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