Impacts Of Service Quality, Satisfaction And Personal Factors On Student Retention In Open Distance Learning Institutions In Malaysia
The purpose of this study was to determine the impacts of service quality, student satisfaction and personal factors on student intention to complete study in open distance learning (ODL) institutions. A cross-sectional survey design was employed in this study. Data was collected during the perio...
Saved in:
Main Author: | Ng, Man San |
---|---|
Format: | Thesis |
Published: |
2010
|
Subjects: | |
Online Access: | http://library.oum.edu.my/repository/570/1/Msc_%28BA%29_thesis__Ng_Man_San.pdf http://library.oum.edu.my/repository/570/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
ODLPERF: An Instrument For Measuring Service Quality In An Open And Distance Learning (ODL) Institution
by: Ramli Bahroom,, et al.
Published: (2009) -
Participation of Older adults in Lifelong Learning via Open and Distance Learning
by: Latifah Abdol Latif,, et al.
Published: (2010) -
Employers’ Expectation and Satisfaction of Open and Distance Learning Graduates
by: Latifah Abdol Latif,, et al.
Published: (2015) -
Using Random Parameter Logit in Open and Distance Learning (ODL) Institutions in Malaysia
by: Chiam , Chooi Chea, et al.
Published: (2015) -
Open and distance learning as the key driver of lifelong learning
by: Ramli Bahroom,, et al.
Published: (2012)