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ODLPERF: An Instrument For Measuring Service Quality In An Open And Distance Learning (ODL) Institution

Service quality is important in higher education institutions, particularly in an open and distance learning (ODL) environment, where learner attrition rates are generally higher than that of their conventional counterparts. This has led to a rigorous quest for an effective service quality mea...

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書誌詳細
主要な著者:	Ramli Bahroom,, Latifah Abdol Latif,, Ng, Man San
フォーマット:	Conference or Workshop Item
出版事項:	2009
主題:	LC5201 Education extension. Adult education. Continuing education LC5800 Distance education
オンライン･アクセス:	http://library.oum.edu.my/repository/564/1/ODLPERF.pdf http://library.oum.edu.my/repository/564/
タグ:	タグ追加タグなし, このレコードへの初めてのタグを付けませんか!

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