Framework for dispute resolution in Malaysian Higher Education: a cross-jurisdictional analysis

Effective Complaint handling is fundamental to the growth of businesses and other institutions including the higher education institutions (HEIs). Education although argued to be mainly public good, higher education students are perceived as customers in a private enterprise and sometimes mixed good...

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Bibliographic Details
Main Authors: Sodiq O, Omoola, Kayode, Bakare Kazeem, Aljannah, Amasa Firdausa
Format: Article
Language:English
Published: Albukhary International University 2022
Subjects:
Online Access:http://irep.iium.edu.my/101159/7/101159_Framework%20for%20dispute%20resolution%20in%20Malaysian%20Higher%20Education.pdf
http://irep.iium.edu.my/101159/
https://asbj.aiu.edu.my/vol3issue1june2022
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