The Influence of Students’ Negative Emotions in a Malaysian University

Nowadays, education attracts increasing attention from individuals and governments, because it can smart people and bring economics benefits. And as a type of services, education’s customers are students. The students’ behavioral responses of negative emotions which caused by failure services are...

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Bibliographic Details
Main Author: Wu, Wen Qian
Format: Thesis
Language:English
Published: 2013
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Online Access:http://eprints.intimal.edu.my/655/1/MBA%20-%2067.pdf
http://eprints.intimal.edu.my/655/
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