Quality of service and passenger perception of the taxi service in Changlun
The purpose of the research is to measure the service quality of the taxi service in Changlun. In order to have a good grasp of grasp of passenger’s perception of taxi service quality of Changlun in Kedah, a proper method used to reflect passenger’s opinion accurately.A questionnaire survey conducte...
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Main Authors: | Lee, Kuo Hsing, Razalli, Mohd Rizal |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2012
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Subjects: | |
Online Access: | http://repo.uum.edu.my/8472/1/p1697.pdf http://repo.uum.edu.my/8472/ http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000792423 |
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